Grievance Process

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Grievance Process

Manorama is committed to an open and transparent approach to resolve outstanding grievances with the involvement of affected stakeholders. Manorama has established a Grievance Process for all internal and external stakeholders who identify issues or incidents in the Manorama supply chain that are not in line with the principles stated in the Manorama Sustainable Sourcing Policy.

Grievances can be submitted through any of the following channels:

  • By email to :
  • By telephone to : +91 771 2283071
  • By fax to : +91 771 4056958
  • In writing to : Manorama Industries Limited, F-6, Anupam Nagar, Raipur - 492007, Chhattisgarh, INDIA

You can download the Manorama's Grievance Process.